Privacy Matters

Last Updated: January 06, 2026

At NeedSY.app, we are committed to protecting the privacy and security of our clients’ data. This Privacy Policy outlines how we collect, use, and safeguard personal and forensic information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

To conduct professional blockchain investigations and assist in fund recovery, we collect the following types of information:

• Personal Identifiers: Name, email address, and phone number provided via our intake forms.

• Forensic Data: Cryptocurrency wallet addresses, transaction hashes (TXIDs), exchange account details, and any communications with fraudulent entities.

• Technical Data: IP addresses and browser metadata to ensure the security of our forensic portal.

2. How We Use Your Information

Your data is used exclusively for the purpose of your investigation:

• Asset Tracing: To map the flow of stolen funds across the blockchain.

• Reporting: To generate forensic dossiers for submission to the Canadian Anti-Fraud Centre (CAFC) or local law enforcement.

• Coordination: To communicate with cryptocurrency exchanges regarding the blacklisting or freezing of fraudulent accounts.

3. Data Protection and Security

Given the sensitive nature of crypto recovery, we employ military-grade security protocols:

• Encryption: All client data is encrypted using AES-256 standards both in transit and at rest.

• Air-Gapped Analysis: Highly sensitive forensic evidence is analyzed in secure, isolated environments to prevent data leaks.

• Limited Access: Only authorized forensic analysts assigned to your case have access to your personal information.

4. Third-Party Disclosure

NeedSY.app does not sell, trade, or rent your personal information. Disclosure to third parties occurs only under the following conditions:

• Client Consent: We share forensic reports with legal representatives or private investigators at your request.

• Legal Necessity: We may share data with the RCMP or other authorities if required by a valid subpoena or to facilitate an asset freeze.

• Exchanges: Providing transaction evidence to exchange compliance teams to aid in recovery.

5. Data Retention

We retain forensic data only for as long as necessary to fulfill the investigative purposes or as required by Canadian law. Upon completion of a case, clients may request the permanent deletion of their files from our active servers.

6. Your Rights (PIPEDA Compliance)

Under Canadian law, you have the right to:

• Access the personal information we hold about you.

• Request the correction of inaccurate data.

• Withdraw consent for data processing at any time (which may result in the termination of the investigation).

7. Contact Our Privacy Officer

For questions regarding this policy or to exercise your data rights, please contact:

Privacy Officer NeedSY.app

401 Bay Street, 16th Floor

Toronto, ON M5H 2Y4

Email: support@needsy.app

Important Investigative Disclaimer

NeedSY.app is a forensic data provider. While we utilize advanced blockchain tracing techniques, the final recovery of funds is dependent on law enforcement action and exchange compliance. We do not guarantee financial returns.

PRIVACY POLICY

FAQs

What data is collected?

We collect names, crypto wallet addresses, transaction hashes, and intake form details.

Why collect my data?

How is my data protected?

Do you share my data?

Can I access or delete data?

Your data helps us perform forensic analysis and trace assets securely.

Sensitive evidence is encrypted and stored on air-gapped systems to prevent unauthorized access.

We only share information with law enforcement or exchanges when you give explicit consent.

Yes, you have the right to request access or deletion of your personal information.

Get in Touch

Reach out to discuss your crypto recovery needs or privacy questions.

Email

support@needsy.app